Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS/DHL/TNT/GLS or other courrier with tracking and drop-off without signature. If you prefer delivery in a different way, please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
For Hygiene reasons returns are not accepted. however if the product has arrived damaged, you should always sign with "reserve" and prove by taking pictures before opening the package that the box is damaged. All the product sent are controlled by our employees and they are at least 6 months shelf life.
Special discounts might be applied for products with less than 6 months shelf life. if you are interested contact us.